Refund policy

30-Day Return & Refund Policy

We want you to love your Kairo purchase. If you're not satisfied, you may request a return within 30 days of receiving your order.

Returns

To be eligible for a return, your item should be returned in its original condition and with the items and accessories originally included with your order.

Please contact us through our website before returning your product so we can provide you with the appropriate return instructions.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us through our website as soon as possible. We will review the issue and work with you to provide an appropriate solution.

Refunds

Once your return has been received and inspected, we will notify you about the status of your refund.

If approved, the refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Return Shipping

Unless the product arrived damaged, defective, or incorrect, return shipping costs may be the responsibility of the customer.

Contact

For any return or refund questions, please contact us directly through our website.